Shipping and Returns Policy

Shipping and Returns Policy

Shipping Policy

At Flor De Deus, we strive to deliver your order as quickly and efficiently as possible. Below you’ll find information about our shipping process:

  • Processing Time: All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.
  • Shipping Methods: We offer various shipping options depending on your location. Once your
  • Shipping Methods: We offer various shipping options depending on your location. Once your order is processed, we will send you a tracking number so you can monitor its delivery.
  • Shipping Costs: Shipping costs are calculated at checkout based on your location and the shipping method you choose. For international orders, additional customs fees may apply depending on your country.
    • Delivery Times: Estimated delivery times depend on your location and the shipping method selected. Please allow 5-10 business days for domestic orders and 10-20 business days for international orders.
    • Lost or Damaged Items: If your order is lost or damaged during shipping, please contact us immediately. We will investigate the issue and make arrangements for a replacement or refund.
    • Return Period: You can return your purchase within 30 days of receiving your order. Items must be unworn, unwashed, and in their original condition with tags attached.
    • How to Return: To initiate a return, please contact our customer service team at [email address] with your order number and the reason for the return. We will provide you with detailed instructions on how to return your items.
    • Refunds: Once we receive your return, we will process your refund within 5-7 business days. The refund will be issued to the original payment method. Please note that shipping fees are non-refundable.
    • Exchanges: If you would like to exchange your item for a different size or color, please follow
    • Sale Items: Items purchased on sale or with a discount may be subject to different return conditions. Please check the specific terms for sale items.

    • Damaged or Defective Items

      If you receive an item that is damaged or defective, please contact us within 7 days of receiving your order. We will offer you a replacement or full refund, including return shipping costs.

  • Returns Policy

    We want you to love your Flor De Deus purchase. If you’re not completely satisfied, we offer the following return policy:

  • Contact Us

    If you have any questions or need assistance, feel free to contact our customer service team at [email address]. We’re here to help!